Cookies Policy

What Are Cookies?

Cookies are small text files that are placed on your device when you visit our website or use our app. They help us provide you with a better experience by remembering your preferences and enabling certain functionality.

How We Use Cookies

MyPetKeeper uses cookies and similar technologies for several purposes:

• To ensure our website and app function properly
• To remember your preferences and settings
• To analyze how you use our services
• To provide personalized content and features
• To improve our services and user experience
• To ensure security and prevent fraud

Essential Cookies

These cookies are necessary for the website and app to function properly. They cannot be disabled in our systems and are usually only set in response to actions made by you which amount to a request for services, such as setting your privacy preferences, logging in, or filling in forms.

Examples of Essential Cookies:

• Authentication cookies: Keep you logged in to your account
• Security cookies: Protect against cross-site request forgery (CSRF)
• Load balancing cookies: Distribute traffic across our servers
• Session cookies: Maintain your session while using our services

Analytics Cookies

These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site.

We use analytics to:

• Understand how users interact with our services
• Identify areas for improvement
• Measure the effectiveness of our features
• Optimize performance and user experience

Functional Cookies

These cookies enable the website to provide enhanced functionality and personalization. They may be set by us or by third-party providers whose services we have added to our pages.

Functional cookies help us:

• Remember your language preferences
• Store your theme settings (light/dark mode)
• Remember your notification preferences
• Provide location-based features

Managing Your Cookie Preferences

You have several options for managing cookies:

Browser Settings

Most web browsers allow you to control cookies through their settings preferences. You can set your browser to refuse cookies or delete certain cookies. However, if you choose to delete or refuse cookies, some features of our services may not function properly.

Our Cookie Settings

You can manage your cookie preferences through our cookie settings panel, which you can access at any time through our website or app settings.

Third-Party Cookies

Some cookies on our site are set by third-party services that appear on our pages. These third parties may include:

• Analytics providers: Google Analytics, Mixpanel
• Social media platforms: Facebook, Twitter, Instagram
• Payment processors: Stripe, PayPal
• Customer support: Intercom, Zendesk

Mobile App Cookies

Our mobile app may use similar technologies to cookies, such as:

• Local storage: Store app preferences and settings
• Device identifiers: For analytics and security purposes
• Push notification tokens: To send you relevant notifications
• Crash reporting: To improve app stability

Updates to This Policy

We may update this Cookies Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes by posting the updated policy on this page and updating the "Last updated" date.

Contact Us

If you have any questions about our use of cookies or this Cookies Policy, please contact us: